Returns Are Here

How are you handling returns? There’s a shift in the air. Outbound parcels remain busy, because January sales are in full flow, but suddenly another stream arrives with force: returns. Bags, boxes, mail sacks and parcels arriving in waves, from every courier, every postcode, every kind of customer. And it doesn’t trickle in. It hits.…

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Why January Is the Time to Fix Fulfilment

Peak Season Shows You What’s Really Going On. Every January, eCommerce businesses reach a familiar point. Orders are still coming in. Returns are starting to build. Couriers are busy again after the holidays. But the intensity of December has dropped just enough for people to stop reacting and start noticing what actually happened over the…

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